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Tracking

How do I find out the status of my order?

If you would like to view the status of your order, please log in at the top of the page. Click on "View Previous Orders" and you will be able to view your order status and track its shipping progress.

How do I track the progress of my order?

Please refer to your recent e-mail messages from CigarsDirect.com. We always notify customers when their order is shipped, providing a tracking number and a link to the shipper that we used. Simply click on the link to the shipper and enter your tracking number to discover the location of your package. If you can't find your tracking number, please forward a copy of your order confirmation, including your name, order number, and email address to sales@cigarsdirect.com. Please note that this tracking service is not provided with the postal option.